Collaboration leverages Samsung Health app to easily connect
consumers to high-quality healthcare
INDIANAPOLIS & MOUNTAIN VIEW, Calif. & BOSTON--(BUSINESS WIRE)--Jul. 23, 2018--
Anthem, Inc., (NYSE: ANTM) Samsung Electronics America, Inc., and
American Well® announced today that consumers with an Anthem affiliated
health plan and the updated Samsung Health app on their Samsung Galaxy
device can now access LiveHealth Online within Samsung Health. The
“Experts” service in Samsung Health connects consumers with U.S. based,
board-certified health care providers for a wide variety of
non-emergency medical care 24 hours a day, seven days a week.
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Samsung Health is making online doctor visits possible through LiveHealth Online. (Photo: Business Wire)
“Anthem’s partnership with Samsung and American Well is one way we are
investing in innovation and digital capabilities that will advance
access to healthcare for consumers across the country,” said Peter D.
Haytaian, Executive Vice President and President, Commercial and
Specialty Business Division, Anthem. “At Anthem, we are leveraging the
power of technology, challenging the status quo and collaborating with
leaders across industries, to create a simpler, more affordable, and
accessible healthcare system. The healthcare needs of consumers are
incredibly dynamic, and technology will continue to be the gateway to
enable consumers broader choice of care to improve their health and
LiveHealth Online, which is powered by American Well’s technology, gives
consumers the ability to “Ask an Expert,” and consult a care provider
through video chat. These board-certified health care providers can
address non-emergency medical needs such as colds, coughs, flu and
allergies. During the visit, the care provider can provide a diagnosis,
and submit a prescription. Through the Samsung Health service, consumers
can even consult with health experts in a number of different
subspecialties, including nutrition and dermatology. With this latest
update consumers will also have access to additional services offered
exclusively on the Samsung Health app—like fitness training, maternity
advice, sleep tracking, and other health-related offerings.
“Our goal with Samsung Health’s ‘Experts’ service is to provide users
with ubiquitous access to leading healthcare providers and insurers
quickly and cost effectively, right from the palm of their hands,” said
Nana Murugesan, Vice President & General Manager, Services & New
Business at Samsung Electronics America. “When we launched
Experts just one year ago, our users were mostly using the service for
everyday illnesses like the colds and coughs. Now our users are
increasingly using the service for more advanced telehealth treatments
such as the flu, high blood pressure and insomnia, as we expand our
relationships with leaders in the healthcare industry. We are pleased to
work with Anthem and welcome the LiveHealth Online service into the fold
with American Well for Samsung Health.”
Consumers can access LiveHealth Online by opening the Samsung Health
service on their Galaxy device, and selecting the “Experts” tab to
connect with a care provider. They will be asked to enroll in Samsung
Health’s “Ask An Expert” feature with their Samsung account and then
prompted to select their health plan to view coverage for the services
they receive, if applicable.
“The new offering connects a world class consumer engagement platform
with an incredibly thoughtful, trusted and comprehensive clinical
service,” said Ido Schoenberg, MD, Chairman and CEO at American Well.
“It is designed to create a streamlined patient experience without
compromising on care quality, choice, affordability and convenience. We
are delighted to support Anthem and Samsung in their groundbreaking
effort to remove the remaining barriers to the ubiquitous utilization of
digital care services.”
For more information about the Samsung Health update that will include
access to telehealth via LiveHealth Online please visit https://www.samsung.com/us/samsung-health/
About Anthem, Inc.
Anthem is working to transform health care with trusted and caring
solutions. Our health plan companies deliver quality products and
services that give their members access to the care they need. With over
74 million people served by its affiliated companies, including nearly
40 million within its family of health plans, Anthem is one of the
nation’s leading health benefits companies. For more information about
Anthem’s family of companies, please visit www.antheminc.com/companies.
Online is the trade name of Health Management Corporation, a
subsidiary of Anthem, Inc.
About Samsung Electronics America, Inc.
Headquartered in Ridgefield Park, N.J., Samsung Electronics America,
Inc. (SEA) is a recognized innovative leader in consumer electronics,
mobile devices and enterprise solutions. A wholly owned subsidiary of
Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of
today’s technology and providing consumers and organizations with a
portfolio of groundbreaking products in appliances, home entertainment,
Internet of Things, mobile computing, smartphones, virtual reality,
wireless infrastructure and wearables, in addition to offering leading
content and services related to mobile payments, 360-degree VR video,
customer support and more. Samsung is a pioneering leader in smartphones
and HDTVs in the U.S. and one of America’s fastest growing home
appliance brands. To discover more about Samsung, please visit www.samsung.com.
For the latest Samsung news, please visit news.samsung.com/us and follow
About Samsung Electronics Co., Ltd.
Samsung inspires the world and shapes the future with transformative
ideas and technologies. The company is redefining the worlds of TVs,
smartphones, wearable devices, tablets, digital appliances, network
systems, and memory, system LSI, foundry and LED solutions. For the
latest news, please visit the Samsung Newsroom at http://news.samsung.com.
About American Well
Well is the leading telehealth platform in the United States,
connecting the nation’s largest hospitals, insurers, employers, and
consumer technology companies for the purpose of delivering healthcare
anywhere. Highly-rated by KLAS for “ease of use” in the 2017 Telehealth
Virtual Care Platforms report,* American Well is transforming healthcare
by creating a first-of-its kind telehealth marketplace, the Exchange™,
to deliver medical care seamlessly through technology. With its strong
partnerships in the U.S. and global markets, as well as its
direct-to-consumer service Amwell®,
the company connects millions of people to the doctors they trust for
live video visits for everything from urgent care to chronic care
management and lifestyle support.
American Well's software platform has the built-in capability for
hospitals and healthcare providers to deliver care digitally, reaching
beyond geography, with wrap around turn-key services and customization
to extend care beyond the four walls of a hospital and into the hands of
consumers. With a decade of experience, American Well powers telehealth
solutions for over 75 health systems, 140 unique telehealth use cases
and 55 health plan partners covering 147 million lives, helping 1 in 3
Americans get the care they need, when and where they need it most. For
more information, please visit AmericanWell.com.
American Well, Amwell and The Exchange are registered trademarks or
trademarks of American Well Corporation in the United States and other
countries. All other trademarks used herein are the property of their
*Telehealth Virtual Care Platforms 2017, September 2017, © KLAS 2018 www.klasresearch.com
View source version on businesswire.com: https://www.businesswire.com/news/home/20180723005130/en/
Source: Anthem, Inc.
BerlinRosen for Samsung Electronics America